CONTACT INFORMATION

GET IN TOUCH

Have a question about your order, a product, sizing, delivery or anything NORTHLINE?

We’re here to help.

Whether you’re checking on an order, need assistance before making a purchase, or simply want to get in touch, our team will be happy to assist.

CUSTOMER SUPPORT

Email: uknorthline@outlook.com

For order-related enquiries, please include your order number, name of customer on the order where possible so we can assist you as quickly as possible.

RESPONSE TIME

We aim to respond to customer enquiries within the same day.

During periods of high contact volume, product launches or exceptionally busy periods, responses may take 1–3 business days.

We appreciate your patience and will always aim to respond as quickly as possible.

Please note that response times may be slightly longer during product launches, promotional periods and exceptionally busy periods.

ORDER ENQUIRIES

For questions regarding an existing order, please include:

• Your order number
• Full name used when placing the order
• The email address used for your order
• A brief description of your enquiry

This helps us locate your order and resolve your enquiry efficiently.

BUSINESS ENQUIRIES

For business, collaboration, wholesale, partnership or other enquiries, please contact us using the email address provided: uknorthline@outlook.com

NORTHLINE
ALWAYS MOVING.
EST. 2026.